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July 16th, 2014
07:19 PM ET

Outrage: It's hard to break up with Comcast

S.E. Cupp is 'outraged' over a recent viral call with a Comcast employee.

soundoff (15 Responses)
  1. mickey

    first you have to look into the lobbyist for Comcast and see what politicians are taking the money. the only thing going for Comcast is that they don`t wear a mask and show you a gun.

    August 5, 2014 at 9:23 am | Reply
  2. gary bunton

    Hey observer your full of S... you know knowthing of which you speak just keep listening to faux news.

    July 25, 2014 at 7:36 pm | Reply
  3. Jim Bob

    This is more fake news. The customer service representative told him to cancel his service, just take your equipment to the local office. The caller kept making excuses why he didn't want to take his equipment in just so the rep would keep talking.
    Sure, he was annoying to listen to, but he was trying to convince the guy to stay. The customer was told by him ' I can't cancel service here'. He was asking a man to cancel his service who wasn't able to. he was calling the wrong person.
    This was so set up, and then dragged out.

    July 20, 2014 at 5:59 pm | Reply
    • janet walsh

      I listened to the recording – the rep kept insisting that the customer give him a better reason for leaving Comcast. I have Comcast and get the same thing. Everytime I call about a problem (slow internet, no picture, cable out, etc – and these are pretty frequent) the rep starts pushing me to sign up for more Comcast services. Comcast is a monopoly in my area so I have to use them but there is a very good reason why it ranks so low in customer satisfaction. If the rep couldn't cancel the service, he should have immediately transferred the call to someone who could instead of insisting that the customer give him a better reason for leaving "the #1 provider".

      July 21, 2014 at 10:57 am | Reply
      • Adele

        I disconnected from Comcast, and yes they don't let you go w/o a fight. I have roku now it is the best thing I have ever done. Now if I can just get out of Verizon......

        July 22, 2014 at 4:22 pm |
  4. alek

    I wish they would post a transcript of these things. I want to read something - I hate how all these links are movie clips. I am not here to watch movies and listen to advs. Now I will click away....

    July 20, 2014 at 4:02 pm | Reply
  5. Observer

    "Why are "conservative" people so darned angry all the time? There has to be a connection between unhappiness and conservative....I mean watch TV news...all the conservatives are hateful, angry, unhappy people"

    You're just misunderstanding the situation. It is the liberals that are so angry all the time. Look at them call the tea party names, continue to froth at the mouth over Bush. I think it is all their focus on trying to cover-up Obamas numbers scandals, justify his Liar of the Year award, rationalize his disastrous foreign policy, and hide the incompetence of the President voted the 'Worst President since World War II' by a significant margin. I guess when your signature program just made things more expensive, you've driven up debt, and you're about to lose another house in congress and your president jumps from scandal to failure to scandal, you realize that you supported incompetent liars with failed ideas and cognitive dissonance sets in, resulting in the feeble anger you see from frustrated liberals here.

    July 19, 2014 at 1:19 pm | Reply
  6. America1st

    And the FCC okays Comcast near monopolies in almost every market. Nice going – we are grateful to Senator Warren for pushing through the Consumer Protection Bureau. We have a chance at least to call someone who cares now.

    July 18, 2014 at 9:06 pm | Reply
  7. Mark

    Why are "conservative" people so darned angry all the time? There has to be a connection between unhappiness and conservative....I mean watch TV news...all the conservatives are hateful, angry, unhappy people.

    July 18, 2014 at 3:45 pm | Reply
    • Hector Slagg

      Gee Mark,
      I thought you knew. Liberals want to run the country but they want the conservatives to pay for it. Just today, they want to let all those flooding the southern border to stay but the tax Payers will foot the Bill. Hope you have lots of money Mark.

      July 19, 2014 at 9:19 am | Reply
      • Really

        Really Slagg? You're not footing anyone's bill. You're poor. It more likely that I'm footing your bill because you are on SS and Medicare. You're poor and you vote against your own interests when you vote GOP. The GOP want to cut your SS and Medicare benefits.

        July 21, 2014 at 1:53 pm |
      • countingdown

        Really
        Really Slagg? You're not footing anyone's bill. You're poor. It more likely that I'm footing your bill because you are on SS and Medicare. You're poor and you vote against your own interests when you vote GOP. The GOP want to cut your SS and Medicare benefits.

        July 21, 2014 at 1:53 pm |

        Ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha,
        "The GOP Solution" its been a while since you used the ole "your poor" sh it.
        Ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha,
        Why didn't you use it as the comment name like you normally do?
        Ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha, ha

        ****************** BTW, WHY DO DO STILL HATE POOR PEOPLE? **********************

        HA, HA, HA, HA, HA, HA, HA, HA, HA, HA, HA, HA, HA, HA, HA, HA, HA, HA!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

        July 21, 2014 at 5:35 pm |
    • southerngent

      Want to know why? Here are some reasons ( see the comments from CNN article: showdown-for-gop-nomination-in-key-senate-race below, )

      This hate for Republicans and conservatives multiplied 1000 fold immediately after Obama became president and has only increased. We are your daughters, sons, wives, husbands, partners, friends, co_workers, and tired of being treated like sh it. We have a president determined to create a socialist America and we are determined to keep that from happening. So yes, we are angry. Angry that we got complacent and allowed a jerk to occupy the White House. Anger that we allowed working America to be screwed by this administration with obamacare. Angry, we allowed ourselves to be manipulated by liberal extremism. Yes, we are angry but do not hate you like you hate us! Yes, we are angry but also determined to return Freedom and The American Dream back to the people. So continue to post hate like the following if it make you feel good. We will continue to fight for Freedom.

      Republiban Weasels RENDING each others FLESH

      Republicans: Dumb or Dumber. Subjugate the Working Class Destroy the environment Ship jobs overseas LIELIELIE (and so much more) And people still vote for them...

      When it is Dems vs. GOP, the GOP always points fingers about imaginary cheating and base behavior. But wow, GOP conservatives fighting teaches us all about being nasty and harsh in reality. The Georgia hate/slugfest is still going on: GOP 1, Conspiracy Theorists 0.

      The fact of the matter is that people have to quickly come to their senses and realize that unless they are well-to-do, i.e. wealthy, they have no business voting Republican in any state. To do so greatly contributes to shooting themselves in the foot in the long run. Things do not change. Democrats Help the Middle Class. Republicans Help the Upper Class. End of story.

      The baggers in Ga have a big problem deciding which swamp slug to vote for– clue– the one that the least slimeiest.

      The republicans are determined to put the USA back in the handbag to Hell.

      Cat fights but no solutions for the country. The Republican Party just can't stop eating itself from the inside.

      The more evil one is bound to win....it's how the GOP rolls.....who would Jesus vote for ?

      They don't have any ideas so they just attack like a rabid dog.

      July 22, 2014 at 5:12 pm | Reply
      • bob

        You're so brain washed it's hilarious. Republicans have ruined our once great country. I'm proud to be anti-Republican. Good luck getting new voters after choosing war on the rest of us.

        July 27, 2014 at 12:47 pm |
      • southerngent

        bob
        You're so brain washed it's hilarious. Republicans have ruined our once great country. I'm proud to be anti-Republican. Good luck getting new voters after choosing war on the rest of us.

        July 27, 2014 at 12:47 pm |

        bob You're so brain washed it's NOT FUNNY but typical for a (government for me) liberal who is incapable of thinking for himself. Democrats and Obama are trying to ruin our still great country and we are going to prevent it from happening. I'm proud to be an America and a republican and a conservative. Too bad you chose communism over freedom after choosing war on the rest of us, North Korea or Russia would be proud to have you join them!

        July 29, 2014 at 2:39 pm |

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